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Privacy Policy

At Clinicians with Conditions, operated by Caledonia Foot Clinic (“we”, “us”, or “our”), we are committed to safeguarding your privacy and upholding the principles of trust, confidentiality, and respect.

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This Privacy Policy outlines how we collect, use, store, and protect your personal information when you use our website, participate in our community, or engage with our services.

 

1. Information We Collect
We may collect the following types of personal data:

  • Identity and contact information (e.g. name, email address, professional role)

  • Health-related details voluntarily provided (e.g. self-identification of a condition)

  • Usage data (e.g. pages visited, time on site)

  • Any communications you send us (e.g. messages, posts, submissions)
     

2. How We Use Your Information

We process your data to:

  • Manage membership and access to community features

  • Foster a supportive, respectful environment

  • Improve our website and services

  • Respond to your queries or communications

  • Comply with legal obligations

We do not sell your data or use it for unsolicited marketing.
 

3. Lawful Basis for Processing

We process personal data under lawful bases including your consent, our legitimate interests in operating a safe community, and where required, legal obligations.
 

4. Sharing of Data

We only share your personal information:

  • With service providers essential to operating the Platform (under strict confidentiality)

  • When legally required (e.g. safeguarding concerns or court orders)
     

5. Data Security

We implement appropriate technical and organisational measures to protect your data from unauthorised access, misuse, or loss.
 

6. Your Rights

You have the right to:

  • Access the personal information we hold about you

  • Request corrections or deletions

  • Withdraw your consent at any time

  • Lodge a complaint with the UK Information Commissioner’s Office (ICO)
     

7. Cookies

We may use cookies to enhance user experience. You can manage preferences through your browser settings. 
 

8. Retention

We retain data only for as long as necessary to fulfil the purposes described above or comply with legal obligations.
 

9. Updates

We may occasionally update this policy. Significant changes will be clearly communicated on our website.
 

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please email us at: clinicianswithconditions@gmail.com

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